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Council Tax empty homes review

How to complete the empty home review and what to do if you have lost your review letter.

In support of the government’s initiative to tackle the shortfall in national housing, we are currently undertaking a review of empty Council Tax properties.

The review is being managed on behalf of the council by Capacitygrid. Capacitygrid’s contact details are on your review letter.

Completing the review

You may have recently received a review letter about the occupancy status of your property. 

The empty homes review form will take 5 to 10 minutes to complete, and you will need the passcode numbers on your review letter.

Start your review – Capacitygrid

Lost your review letter

If you have lost your letter, contact Capacitygrid.

Telephone: 0300 303 2076
Lines are open between 8.45am and 5pm, Monday to Friday