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Manage your Council Tax and business rates account online

Use your account to check your Council Tax balance, make payments, set up a Direct Debit or tell us you’re moving.

To log in to My Services, you will need to use your:

  • user name (this is usually your email address)
  • password – the same one you entered when you created your account

You may be asked to reset your password.

Log in

If you are having trouble logging in, read our guidance. 

Manage your Council Tax

In your My Services account you can:

  • view details of your Council Tax account
  • check balances and make payments
  • set up direct debit to pay Council Tax
  • register for paperless billing
  • amend your direct debit bank account details
  • make payments
  • tell us you're moving

You can also manage your benefits online.

Manage your business rates

In your My Services account you can:

  • view details of your business rates account
  • check balances and make payments
  • set up direct debit to pay business rates

If you're new to Luton

Before you can view your Council Tax records you will need to have received a Council Tax bill from us.

If you have not told us you're a new resident liable for Council Tax, you can do this online. We'll update our records and send you a bill.

Tell us that you've moved to Luton

Find out about other local services and information when moving to Luton.