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Council Tax Exceptional Hardship

Who can apply, what you need to provide with your application, and how to ask for a review if you do not agree with a decision on your application.

In this section:

Make Council Tax Exceptional Hardship payment claim

Start now

If you have any problems completing the form, call the Benefit office for help.

Telephone: 01582 546050

After you've made a claim

A decision on your claim will be made as soon as possible after receipt of your application.

Any award approved will:

  • only be provided for a limited time
  • paid from Monday after receipt of the application

You may be signposted to our third party partners who can offer support, advice and guidance to help you manage to pay your share of this local tax on an ongoing basis.

If you disagree with the decision, you can ask for a review.