How to make a repayment arrangement
If you have missed more than one Council Tax payment and you've received either a reminder, court summons or notification of liability order you should make a repayment arrangement immediately.
You'll need to provide:
- your Council Tax reference number and property address
- the total amount you owe – you can check this on your online account
- the amount you are offering to pay each week or month
- employment details including payroll address
- any benefit details
- start date of your repayments – this must be within 28 days
If you have only missed one payment
If you have missed one Council Tax payment and have not yet received a reminder or summons, you should make the payment as soon as possible to prevent further enforcement action. The quickest way to do this is to make the payment online.
If you still do not pay your bill
If you still do not pay, we may apply to your employer to take it directly from your salary or from your benefit payments – this is called Council Tax attachments.
If we cannot recover the debt from your employer or from your benefits we will use enforcement agents to collect the debt.