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Supporting documents for a benefit claim or change of circumstances

Documents we accept in support of your claim for Housing Benefit and Council Tax Reduction or change of circumstances.

Proof of identity and National Insurance for benefit claims

The following documents are acceptable as proof of identity:

  • birth certificate
  • full or provisional driving licence (photo card)
  • passport (current and valid) or national identity card
  • residence permit, alien's registration certificate, Immigration and National Directorate travel document
  • standard acknowledgement letter (SAL 1 or 2) or Application Registration Card (ARC)

National Insurance

The following documents are acceptable:

  • National Insurance number or card
  • payslips
  • official letters from the Department of Work and Pensions

You will only have to provide evidence of you and/or your partner's National Insurance number when you claim benefit for the first time.