Upload your documents to an application or benefit claim
We can accept any combination of documents you have downloaded, scanned or photographed, but each single upload must be no larger than 2MB. For more information, read about electronic documents.
You must complete the upload process and submit your documents in one session. If you close the form before clicking submit, your documents will not be saved and you will have to repeat the process.
You must bring the original proof of your other your partners identity into the customer service centre.
File types that we accept
These are:
- PDF (.pdf)
- Word (.doc, .docx)
- Excel (.xls, .xlsx, xlt)
- images (.jpg, .jpeg, .tif, .png)
After you've submitted your documents
You will receive an automatic confirmation email that your documentation has been sent. Keep the reference number in this email safe in case you need to contact us about your submission.
How your personal data is stored
Your documents will be stored in a secure online environment and cannot be accessed by anyone other than the department(s) that needs to view them. We won’t use your information for any other purpose, or share with any third parties.
Find out about the Data Protection Act and our privacy statement here.