Before you upload your documents
You can now upload the evidence we need online, safely and securely, for the following submissions:
- Housing Benefit claim
- Housing Benefit overpayment recovery
- Council Tax Reduction claim
- a change of circumstance (benefits-related only)
- Discretionary Housing Payment claim
- Council Tax Exceptional Hardship
- Council Tax
- business rates
How to upload documents to your claim or application
Council Tax and business rate applications
It will help if you can tell us the Council Tax or business rates account number so that we can match it to your documents. This should be on your latest bill.
You should not use the Council Tax or business rates upload options when uploading documents or evidence for Council Tax Reduction. Please select 'Proof of benefits (Housing Benefit or Council Tax Reduction)' in the ‘Why are you uploading documents’.
Housing Benefit and Council Tax Reduction applications
Before uploading your supporting evidence you must have completed either your:
What you need
It will help if you can tell us the benefit reference number from your submission so that we can match it to your documents. This will be in the email confirmation you received after clicking submit.
It will speed up the process if you have these documents prepared before you start.
Types of document we can accept.
Save your list of required documents
If you want to come back to upload documents at a later date, either copy the list of uploads needed, or save your application before submitting to be able to log in and view it.