Ask us for a Statement of Reason or a reconsideration of a decision on your Housing Benefit and Council Tax Reduction claim and how to appeal if you are still unhappy with the decision.
What is considered when you make a claim for Housing Benefit or Council Tax Reduction - for example bedroom entitlement, your savings and non-dependant deductions.
You can request to backdate your Council Tax Reduction (CTR) claim, but the rules and maximum backdating period depend on whether you are of working age or pension age.