Report a benefit change
You can tell us about a change in circumstances online. You will need:
- your Council Tax account number
- your Housing Benefit or Council Tax Reduction claim reference number
- supporting documents – find out what documents we accept
You must tell us within one calendar month of the change happening. If you deliberately fail to tell us about any changes that may affect your benefit, we may take court action against you.
Supporting documents
You will be asked to upload documents to support your change of circumstance.
If you want to come back to upload documents at a later date you can save your application before submitting it to be able to log in and view it.
Add supporting documents to an existing change request.
Universal Credit
If you are applying for or already receive Universal Credit, you need to tell the Department of Work and Pensions of any changes of circumstances immediately.
Report changes by:
- using your Universal Credit online account – GOV.UK
- contacting the Universal Credit helpline – GOV.UK
If you receive either Housing Benefit or Council Tax Reduction, or both from us, you will need to notify us.