Housing Benefit

Topics

Make a claim for Housing Benefit

Who is eligible to claim Housing Benefit, how it's calculated, what happens after you make a claim and if you live in specified accommodation.

How benefits are calculated

What is considered when you make a claim for Housing Benefit or Council Tax Reduction - for example bedroom entitlement, your savings and non-dependant deductions.

Housing Benefit payments and overpayments

How Housing Benefit payments are made, overpayments and how to pay them back, how we notify you of an overpayment and backdating payments.

Benefit supporting documents

Documents we accept as part of your Housing Benefit or Council Tax Reduction claim and how to upload documents to an existing claim.

Manage your benefits online

Manage your Council Tax Reduction and Housing Benefit claims, how to register online to make a claim and guidance on how to register.

Change your account details if you're a landlord receiving Housing Benefit payments

How to tell us that your bank or building society details have changed if you are a landlord who receives direct Housing Benefit payments from a tenant.

Make a benefit enquiry, dispute or appeal

Ask us for a Statement of Reason or a reconsideration of a decision on your Housing Benefit and Council Tax Reduction claim and how to appeal if you are still unhappy with the decision.